Use the map or search filters to find the specific event you’re looking for.
Use the map and search filters to find your event.
You can click on the pins on the map or scroll through the list of events on the side to open an event’s details page.
On Desktop: Click Twice to zoom in and scroll side to side on the map.
On Mobile: Pinch the screen with two fingers to zoom in or out, and swipe with one finger to scroll left or right.
Quick Search: Type the name of the camp to locate it quickly.
HoldCommand + F (on Mac)
Hold Ctrl + F (on Windows)
Use Your Email Confirmation:
After registering for an event, you will receive an email confirmation.
In the email, click on the event title to be taken directly to the event's page.
Log In to Your Dashboard:
Log in to your PlayNports account using the username and password you created during checkout.
Go to the "My Upcoming and Past Ticket Purchases" section.
Under "Registered Events," find the event and click on it to access the details.
Contact the Event Organizer:
On the event's page, locate the contact options (e.g., a “Contact” icon or button).
Clicking this icon will reveal the contact information, allowing you to directly email or reach out to the event coordinator.
You can also contact the organizer via social media links if available.
When to Contact the Event Organizer versus PlaynSports.com
Event-Specific Questions:
For questions about the event details, such as location, schedule, or itinerary.
For inquiries regarding the skills level, age group, or requirements for participation.
If you need information on what to bring, arrival time, or any dress code for the event.
Registration Issues or Changes:
For modifying your registration information, such as changing participant details or updating personal information.
For confirming or making adjustments to event tickets, like adding family members or switching sessions, if allowed by the organizer.
Event Policies:
For questions about the event’s refund, cancellation, or rescheduling policies.
To inquire about any weather-related contingencies or how changes to the event will be communicated.
Special Requests:
If you have specific needs, such as dietary restrictions, medical requirements, or accessibility accommodations, reach out directly to the organizer to ensure your needs can be met.
Organizer-Specific Contact Information:
If you need the organizer's preferred method of contact (e.g., email or social media), you can often find this directly on the event's page on PlayNports.
When to Contact Playnports.com support:
Technical Issues: If there are technical issues with the platform, such as trouble registering or accessing your dashboard.
Payment Processing: For payment issues, including processing errors or billing inquiries not resolved with the organizer.
Urgent Matters: If you cannot reach the organizer and need assistance with urgent matters.
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